Frequently Asked Questions
Everything you need to know about your Rosefield experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the domestic region, while international orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging. Please ensure all tags are attached to receive a full refund.
Are your jewelry pieces water-resistant?
Our jewelry is crafted with high-quality materials, but to maintain the finish, we recommend removing pieces before swimming, showering, or applying perfumes.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital options like PayPal, Apple Pay, and Klarna for flexible payments.
Do you offer a warranty on watches?
Yes, all Rosefield watches come with a two-year limited warranty covering manufacturing defects from the date of purchase.
How can I track my order?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.